Our processes and procedures are compliant and meet regulatory requirements.
Austral has an advanced understanding of requirements of the Privacy Act 1988 and other relevant legislation, which is supported by ongoing staff training. Our strict adherence to regulatory requirements ensures that your information is managed in a confidential and sensitive manner and that your customers are treated with respect.
All our people are required to undergo mandatory compliance training. This includes Federal Privacy Legislation and Competition and Consumer Act. Once complete, the training is renewed at least annually (or as required).